Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
Information Gathered From All Visitors
We gather certain generic information with respect to customers' use of our web site, such as the number of unique visitors, the frequency with which they visit, and the areas on the web site that they favor. These statistics help to optimize content for the online experience of all visitors. We only use this type of data in aggregate-that is, we look at the data on a collective basis, in summary form, rather than on an individual basis. This data helps us determine the extent to which our customers use certain parts of our web site, which, in turn, enables us to make it as appealing as possible. We may also provide statistical "ratings" about how our customers collectively use our web site to advertisers, sponsors, and other companies with which we do business. These statistical ratings do not contain any personally identifiable information about you or any of our users.
Information Gathered From Members
If you elect to purchase a subscription on DeepTrench.com, you will be required to provide us with certain personal information, including your name, e-mail address, credit card number, expiration date, and billing address (this required information is subject to change from time to time). There will also be opportunities for you to provide us with additional information regarding your preferences and interests. This information, however, is not required and is completely optional on your part.
When You Send A Greeting
If you use our web site to send an online greeting or any other content, we collect your e-mail address and your recipient's e-mail address. This information is necessary to send the content and provide confirmation that it has been received. We will not use your recipient's e-mail address for any purpose other than to send the greeting. We may also use your e-mail address to contact you if you have chosen to receive communications from DeepTrench, Inc.
Communications from DeepTrench, Inc
We send to all of our users our exclusive DeepTrench.com Newsletter, which alerts you to new features, content, and services, premiums available on our site. From time to time, we will also send you invitations to enhance your DeepTrench.com membership, offers for new services from DeepTrench.com, special "Members Only" premiums, or special offers from our affiliates and sponsors. These communications are sent to you directly by DeepTrench.com. We do not share your personally identifiable information with any third parties in connection with the Newsletter.
You can always decline the Newsletter by un-checking the opt-out box on the "Personalize this Card" pages or registration pages on our site. If you are already receiving the Newsletter and you want to unsubscribe, you can simply follow the "unsubscribe" links at the bottom of each edition.
We treat all of our greetings products as private correspondence between the sender and the recipient and will not disclose the contents of any greeting other than to the intended recipient, except under the specific situations outlined in Disclosure Exceptions, below.
This policy applies to all aspects of our greetings, including your personalized messages, and attached photos or graphics. Under normal circumstances, we will not monitor or edit the contents of the online greetings you send. On occasion, however, we may need to view your message in connection with the technical processing of your greeting or the maintenance of our network. Also, if you ask one of our customer service representatives to help you send a greeting or to verify that a greeting was sent, that representative will be able to access all information about the card, including the recipient's e-mail address and the message.
Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third-parties if we are required to do so by law or we believe that such action is necessary:
- To comply with legal process such as a search warrant, subpoena or court order;
- To protect the company's rights and property;
- To investigate reports of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
- To protect against misuse or unauthorized use of our web site and/or the DeepTrench, Inc. service; or
- During emergencies, such as when we believe someone's physical safety is at risk.
Protection For Children - COPPA Compliance
We are committed to protecting the privacy and rights of children online. We believe that children should be able to use the Internet in a safe, productive, and efficient manner and should be afforded the highest protection available with respect to their personal information. To that end, we have made it our policy to not collect any individually identifiable information from users whom we know are under the age of 13. Our registration process blocks the registration of users under 13 years old and will automatically delete all individually identifiable information collected from such users.
The Children's Online Privacy Protection Act ("COPPA") imposes certain requirements upon web sites and online services that are directed toward children. To learn more about COPPA, click here for the Federal Trade Commission COPPA Web Site.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
When you place orders for purchased products or access your payment information, we use an advanced encryption technology known as Secure Socket Layer (SSL) to protect the storage and transfer of your data from unauthorized parties. While on a secure page, such as our registration form, a lock or key icon appears on the bottom of your web browser.
In addition to our online security efforts, we take steps to protect your personal data offline, as well. All of your information, not just the sensitive information mentioned above, is restricted in our offices. Employees are granted access on a need-to-know basis (for example, our billing clerk or a customer service representative). Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Finally, the servers on which we store personally identifiable information are kept in a secure environment, behind a locked cage.
DeepTrench, Inc. main servers are operated from a dedicated Internet hosting facility with state-of-the-art physical security features, including smoke detection and fire suppression systems, motion sensors, and 24x7 secured access, as well as video camera surveillance and security breach alarms. If you have any questions about the security at our website, you can send an email to firstname.lastname@example.org.
How You Can Access Or Correct Your Information:
You can access all your personally identifiable information that we collect online and maintain by emailing us at email@example.com. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.